Verification
We appreciate every MRCA Customer that is why we always seek feedback from our clients.
7 Days Policy
Because we appreciate how everybody is busy these days, We decided to set our refund time allowance to a week!
A team with a goal
Dedicated team that is active 24/7 to handle your requests, Just submit your information and we will get in contact!
MRCA Refund &Exchange Policy
Our Quality Guarantee
At MRCA, we stand behind the craftsmanship of every piece. If your selection doesn't meet your expectations, we are committed to making it right.
7-Day Return & Exchange Window
You have 7 days from the date of delivery to request a return or exchange. To maintain our high standards, items must be unworn, unwashed, and returned in their original packaging with all tags attached.
Exchanges & Store Credit
- Need a different size? We offer seamless exchanges based on stock availability.
- Sale Items: To keep our limited "Caviar" runs exclusive, items purchased during sales or with discount codes are eligible for Exchange or Store Credit only.
How to Start Your Request
Simply reach out via your preferred channel:
- Account: Submit a request through your [MRCA Dashboard].
- Instagram: DM us @mrca_store (Fastest for quick questions).
- Email: info@mrcastore.com
Fast Refunds
Once your return is inspected, we process your refund to the original payment method within 2–3 business days. Please note that original shipping fees are non-refundable.
Damaged or Incorrect Items
If your order arrives less than perfect, please notify us within 48 hours. We will handle the return shipping and replacement at no cost to you.